Frequently Asked Questions
Valid Government-issued ID
Application Fee: $75
Administrative Fee: $250
Deposit: Starting at $600 (this is eligible for refund)
You will be notified by email or telephone within three (3) business days (M-F) from submitting the application and the required application and administrative fees.
The requirements include income to be a minimum of 3 times the monthly rent, required proof of income, and a credit screening that we provide.
We accept the below:
- 2 most current paystubs
- 2 most current months of bank statements
- Offer letter
- Current W2
Yes, $100,000 personal liability and the policy must have your address, including unit # and list all adults on the lease. Also, the owner must be listed as an interested party.
No, however, we can refer you to corporate housing providers.
Yes, through 3rd party services.
1st of the month, this includes holidays.
Yes, you can pay online and set up recurring ACH payments via the resident portal.
No Transaction fees apply for recurring ACH payments.
We accept Visa, Mastercard, American Express and Discover (transaction fees apply and are noted on the resident portal.
Please note that if an online payment doesn't go through a $75 NSF fee will be incur and may subject rent payment to certified funds only. Visa, Mastercard, American Express and Discover: Each card transaction will have a service fee of 3.1% of the monthly scheduled billing charges on that residents account (concessions/credits not included).
Yes, via the online resident portal.
No more than 14 consecutive days.
Not at this time
Only one vehicle is allowed per leaseholder.
In any parking space designated for vehicles.
Yes, Wi-Fi technology package included for $80 per month for internet through Spectrum.
Cable and telephone service may be purchased through Spectrum.
Yes, recycling bins are available.
No, however, garages are available for rent at $150/monthly.
Yes, but it must be painted back to the original color before moving out.
Packages are delivered to the Package Room. Management does not sign for resident packages.
Not currently, subject to change.
Located just off Highway 27 with easy access to Interstate 4, Alta Citron is a few short minutes from several major employers and attractions.
Walt Disney World
Orlando International Airport
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Our team is always ready to answer your questions.